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Wonkblog: A design critique of HealthCare.Gov Oct 6th 2013, 15:56, by Joey Marburger, Sarah Sampsel The Web site for the Affordable Care Act has had myriad technical problems. But even when it is working, the design, though impressive in some respects, has been a source of confusion and frustration for applicants. Here, Joey Marburger, the Post's director of digital products and design, and Sarah Sampsel, our digital strategy director, offer some thoughts on what went wrong, and how it cold be improved. Read full article >>

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